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Metatrader 4 terminal.exe crashes 1-2 times a week


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1
w.zegg 2010.05.07 12:06 

Hello

I have a problem with the metatrader software.
1 or 2 times a week the software crashes with the error downstairs. But the software is in the same time about 5 times parallel opened and only 2-3 sessions bring the error the other sessions are ok.
Ist on a windows 7 64 bit hp workstation.
Must we install a 64bit version oft he software or exist only a 32bit version?

Can you please help me with this error? What can we do?

Walter Zegg

ERROR:


- System
- Provider
[ Name] Application Error

- EventID 1000
[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2010-04-29T21:26:55.000000000Z

EventRecordID 4297

Channel Application

Computer ws-wz.interzegg.loc

Security

- EventData

terminal.exe
4.0.0.226
4b3db990
unknown
0.0.0.0
00000000
c0000005
00000000
2eb4
01cae7e2b0750324
C:\Program Files (x86)\PterodactylRobot_Interbank FX Trader 4\terminal.exe
unknown
ef135324-53d5-11df-b787-18a905242ae0
avatar
15
ChrisAdams 2010.05.07 21:21 
w.zegg :

Hello

I have a problem with the metatrader software.
1 or 2 times a week the software crashes with the error downstairs. But the software is in the same time about 5 times parallel opened and only 2-3 sessions bring the error the other sessions are ok.
Ist on a windows 7 64 bit hp workstation.
Must we install a 64bit version oft he software or exist only a 32bit version?

Can you please help me with this error? What can we do?

Walter Zegg

ERROR:


- System
- Provider
[ Name] Application Error

- EventID 1000
[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2010-04-29T21:26:55.000000000Z

EventRecordID 4297

Channel Application

Computer ws-wz.interzegg.loc

Security

- EventData

terminal.exe
4.0.0.226
4b3db990
unknown
0.0.0.0
00000000
c0000005
00000000
2eb4
01cae7e2b0750324
C:\Program Files (x86)\PterodactylRobot_Interbank FX Trader 4\terminal.exe
unknown
ef135324-53d5-11df-b787-18a905242ae0

I've been having the exact same problem. I'm running Windows 7 (64-bit), however I don't think the OS is the problem. Someone posted below that they're having the same problem and they are running XP. Admin, if you read this: my crashes happened with Build 221 and are still happening with Build 226. When I get my next crash I will post the report.


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