This forum is in read-only mode now. You may discuss your questions on forums of MQL4.community and MQL5.community

New on web-site: Bugtracking page


Back to topics list
avatar
unknown 2005.06.26 17:13 
Now through "Bugtracking" you can send your suggestions and bug reports directly to MetaTrader 4 developers team.
avatar
240
MartinCooney 2005.06.27 02:45 
Hi Guys,

I sent one a week ago with no reply or indication it was even processed. Are you sure it's working ?

Further, how can someone look up the current list to see what's already reported so duplicates aren't submitted ?

Martin
avatar
unknown 2005.07.01 11:53 
After sending your error message or suggestion we can find the folowing string:

"In most cases we'll not send any notice letters. However, if we will need the additional information, our developers may contact you."

BugTracking it is not mail reporter, it is very effecient mehtod for sending and archiving information in our internal base.
avatar
240
MartinCooney 2005.07.01 12:22 
Arthur,

At the very least you should set up an auto-responder to the person lodging the bug which outlines the logged bug - this is basic common practise for online bugtracking.

The second line is probably the more important though. Why can't you expose the current list of bugs to those interested or to those about to log a bug ? At least your loyal user base can see what's being worked on and will save duplicates being processed.

Martin
Back to topics list  
Download MetaTrader 5 (450 Kb, web installer) — a new terminal for financial markets